Changed Primary Ps4 But Cant Download Game Ive Bought

The PlayStation console (as we all know) is quite possibly the greatest creation humanity has achieved in our brief time on this Earth. The jury is still out on whether or not any vaccines, medical breakthroughs, or space worthy craft get the spot, but I’m confident that PlayStation will get the top honors.

Aug 07, 2014 Yes I know this but there's a lot of games that do work on PS4. Another reason is I bought a Vita and a lot of the PS3 games work on it. I have to check every game on the store to. Jan 2, 2018 - I wanted to download a couple of games from my library and it should. One I've used) became deactivated as my primary console, and now I have no. I've been too busy to fully look into it, but they won't let me activate it again. I dont know when they changed it but i have 2 ps4s in my house and i can.

The system may be just about perfect, but our species is about as far from perfect as you can get. Case and point: the PlayStation Network and its individual users have been attacked by hackers out there trying to steal information. Once they have this info, they can clean out your bank accounts, compromise your account, and potentially run off with all of your purchased game downloads and DLC.

Image via PlayStationInfo

It’s not fun, and that’s just the tip of the iceberg. Hackers won’t stop at simply ripping your PSN account from you, they’ll go after everything you know and love. They’re like the mafiosos of the 21st century, only they don’t have the gall to do it to your face.

Today I’m going to give you some tips and best practices to use if this happens to you. Then, I’m going to walk you through one of the largest breaches of security in history. After that I’ll give you a real world story from a more recent time, and finally, I’ll help you guard yourself against this starting today. Let’s begin.

You’ve Just Been Hacked. What Do You Do?

Assuming your PSN is tied to your main email (it should be, but we’ll cover that later) then you’ll receive a notification that money has been spent spent on your account, or that something has been modified. The second you see this, time becomes your greatest asset.

Here are some crucial steps to take immediately:

1. Change your password for PSN to something entirely different. You can do so by clicking this link and logging into your account. From there you can change the password online.

Enable 2 Step Verification for much added security: .playstation.com/en-us/account-security/2-step-verification/. Once this is enabled, you will be given a randomly generated code on your phone whenever you login. This includes checking your account on PS4, PC, or on your phone. Even if someone gets your password, this code will be required to finish the login, thus stopping hackers from getting through. If you get a code without logging in first, then you know someone has tried to get into your account and it's time to change passwords.

2. Remove any and all credit cards tied to your account. This can also be done by logging in at the link above and going to your account settings.

3. If you are locked out of your PSN for any reason, contact Sony customer support IMMEDIATELY. This link will show you all of the options for contacting them. You can do so via the phone number, online chat, Twitter account, or the forums which are all available at varying times of day.

4. As an additional precaution, you should also change the passwords of any other websites where you use that same password or something similar. This will help decrease the chances that your information is used elsewhere.

That’s the quick rundown of what you should do when it does happen. You may be wondering if situations like this have been an issue in the past. The sad truth is yes, these things do happen. Let’s explore similar situations and how they were resolved before finally giving you the tools and tips you need to protect yourself.

The PSN Security Breach of 2011

This event is widely regarded as one of the worst data security breaches in history. Over 77 million PlayStation Network accounts were compromised when hackers breached Sony’s servers via their Qriocity services. During this time, the PSP and the PS3 were the top dogs, and it was those users who were breached during this attack.

The attack happened between April 17th and April 19th of 2011. On the 20th, Sony was forced to shut down the PSN. Shortly thereafter, they confirmed that 77 million accounts had “personally identifiable information” exposed. We’re talking names, addresses, birth dates, credit cards, passwords, everything.

Sony spent plenty of money getting things back up and running, and when people came back, they were required to download new firmware in addition to changing their password. Compensation was offered and since this major attack, there haven’t been any serious breaches in the security.

That doesn’t mean everyone is safe though. Sony learned from their mistakes, but hackers are always learning to circumvent even the highest levels of security. Let’s fast forward to 2015 and take a look at how this problems is far from being solved.

The Story of Kadjar and His PSN Account

Kadjar is a PSN user who suffered from a horrific PSN account hack in the beginning of 2015. The story was told in great detail via post on Reddit that explains the journey from the moment of the hack until now.

The story began when Kadjar discovered that over $600 in charges had been made using the PSN account. When Kadjar contacted Sony, he/she was told that they could only refund up to $150. If Kadjar were to contact the bank, any backcharges to Sony would result in the account being banned for fraud.

This particular hacker was able to deactivate Kadjar’s account and activate it on their system. Customer support only allows for an account to be activated once every six months. At this point, Kadjar was essentially left without any options.

Upon going to the Twitter account, Kadjar was advised to try the chat, but the answers were still the same. Meanwhile, Reddit users were offering to gift Kadjar credit/games but Kadjar politely declined saying “It’s nice to remember how many good people there are out there. I make a decent living, though, and I’ll be able to take care of this either way. My goal here is to bring attention to a few of Sony’s bad customer service policies in the hopes that they’ll change them, and to encourage them to add more security measures to PSN.”

Kadjar received messages advising him/her to post on the support forums for additional help. The situation exploded in popularity as people rallied to see Kadjar’s situation resolved. Eventually, Kadjar received a call from an Escalation Analyst at Sony who informed him/her that they were performing an investigation into the situation.

They were able to trace the hacker’s IP address to somewhere in Europe and confirmed the hack. The situation was resolved, and Kadjar was overjoyed to see people taking a stand and performing measures to protect their individual accounts. Kadjar was also informed that Sony HQ was made aware of the situation, which will hopefully result in a change to their policies.

Kadjar was in good spirits at the end of it all, saying “I don’t think Sony is malicious or evil. They’re a big company with millions of customers and employees, and sometimes things fall through the cracks.”

A fair point, but this story is a reminder that people have power over situations like this when they work together. It is also a great excuse to beef up your online security so something like this doesn’t happen to you. Let’s find out how to make that happen, shall we?

Tips and Best Practices For Online Security

As you can see, anyone can be hacked, which means steps should be taken to ensure it doesn’t happen to you. Here are some tips and best practices you can implement TODAY to help you lower your chances of being exposed to this kind of situation:

1. Keep Your Personal Information Private - Don’t post information like your birthdate, your family member’s names, your high school, or anything like that on Facebook, Twitter, or any other social site. This information is often used for security questions which could help hackers get into your account easier.

2. Use More Than One Email Account - Don’t use one email account for everything you do. Have different ones for banking, shopping, and so on. Have a different password for each one as well. Use 2 step verification security measures when possible which are fairly easy to setup.

3. Shop Online With Prepaid Cards - You can purchase gift cards for PSN or prepaid Visa cards to use when shopping online. If these get hacked, you won’t lose any money from your personal accounts or credit cards.

4. Password Protect Your Cell Phone - If someone gets your phone, make sure they can’t get in by protecting it with a password.

5. Use Special Characters Whenever Possible - Whether it’s a password or the answer to a security question, use special characters like “!”, “@”, “#”, “&”, “_”, “-”, “?” and so on. These will make it harder for someone to guess your password.

6. Monitor Your Emails/Accounts - As I said earlier, your PSN should be linked to an email you check frequently. That way, if something does happen, you can act quickly before too much damage is done.

Final Thoughts

No one wants to go through a situation like this, but hackers are both smart and relentless. By using this tips and learning from the problems that have happened in the past, you can better protect yourself and hopefully never have to deal with this kind of issue.

Have you ever been hacked? What tips would you offer your fellow gamers? Tell us your thoughts in the comments below and be sure to share this article so others can learn how to protect themselves and their PSN accounts.

Article by - Bradley Ramsey
Insert date: 4/9/15

The PlayStation 4 Pro is officially available now and, if you've picked one up already, you're probably wondering how to transfer your data from your PS4 to the PS4 Pro.

Well, thankfully this one's a relatively easy task when you know the steps you need to take - in fact it's pretty much identical to the process of transferring between two standard PS4s - and so we've rounded up everything you need for making the transfer to PS4 Pro, as explained on the PlayStation Blog, below.

Transferring from PS4 to PS4 Pro - what you need to know first

Whilst we've gathered together everything you could possibly need to know about the PS4 Pro in general separately, there are a few specifics to bear in mind before diving into the transfer process:

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Your old PS4 is not erased - All data is copied to the new PS4 Pro, not technically transferred. You'll need to wipe it manually if you want to erase data from the old console.
Erase your old PS4 if you want to trade it in or sell it - To do so, head to Settings, then Initialisation, then Initialise PS4, then Full. Be warned though that this will wipe out everything physically saved to your PS4. Backup to the cloud or an external hard drive first and double check the transfer has been successful on the Pro before doing this!
Do not cut the power during the transfer - this can lead to a loss of data, so be careful.
Data on the new console is overwritten - that means anything you've done on the new console before you perform the transfer will then be wiped when the transfer is complete. Don't start any new games on the Pro before transferring if you want to keep those saves.
You need both consoles for a full transfer - if you've already sold or traded in your original PS4, unfortunately you can't do a full system transfer to the PS4 Pro. You can, however, still redownload any purchased PSN games and apps from the PlayStation Store. If you have PS Plus, you also can redownload any saved game data that you saved to the free cloud storage you get with a Plus membership.
Each time you perform a transfer, it formats the HDD on the new console - that means if you try to do it a second time, it'll wipe everything from the PS4 Pro you're transferring to.

What can you transfer from PS4 to PS4 Pro?

Game data will transfer - all downloaded games, installed game data from disc games, and most importantly your game save data will transfer.
Folders.
Screenshots and videos
Trophies - only your synched trophy data will transfer, so be sure to double check you're all synched up first. This should be automatic whenever you connect to the internet on your PS4.
Messages
Profile data - all accounts that have signed into your old PS4 with a PSN ID will transfer to the PS4 Pro.

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What cannot be transferred from PS4 to PS4 Pro?

Passwords - to any app, including your PSN, Netflix, and Amazon passwords.
Profile data - From any accounts that have not signed into your PS4 using a PSN ID.
Un-synched trophies - Likewise any other un-synched trophy data.

How to transfer your data from PS4 to PS4 Pro

With those points in mind, you can know get under way with the transfer. Here's how to do it, step by step:

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Grab an ethernet or LAN cable, and both consoles - only the Pro needs to be plugged into your TV, but the standard PS4 still needs power and an internet connection of it's own. The LAN cable is for connecting the two, which we explain below when it comes to it.
Make sure both systems are up to date - you need to be at software version 4.0 or higher on both consoles. Head to Settings, then System Software Update to double check.
Connect to the Internet and sign into PSN - Turn both consoles on, make sure both are online, and sign into the PSN with both. Either Wi-Fi or LAN is fine.
Connect the PS4 Pro to the TV - your old PS4 just needs to be switched on and online. We recommend having both nearby of course, so you can quickly check both are online before starting to transfer on the Pro.
Follow the prompts on your PS4 Pro - on signing in for the first time, the Pro will ask you if you want to transfer data from your old PS4. Confirm you want to start the process, then on the old PS4, press and hold the Power button for about a second, until you hear a beep.
Connect the two consoles with the LAN cable - You can also connect each console individually to your router if that's easier; this won't affect the process.
Select the data you'd like to transfer - Applications, Saved Data, Captures, Themese, and Settings are your options. Tick each one you'd like to send across.
Activate the PS4 Pro as your primary console - Select Yes, Activate This PS4 when prompted, along with selecting any users you'd like this to be the primary console for.

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That's it! As we said it's a relatively simple process and largely involves following the steps prompted on your Pro, but if you have any other questions about the PS4 Pro, including everything from performance improvements to a list of games updated for the Pro, be sure to take a look at our guide to everything we know about the PS4 Pro.

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