Drivers Download. Support for Windows Server 2008 Failover Clustering Support Information; Microsoft® Windows Server 2008 Hyper-V Information. Information on Windows Server™ 2003 R2. -Array Controller Document & Tool CD. No USB devices working in Windows Server 2008 R2. 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller 3B26 9.1.9.1006' got me this website where the driver seems downloadable. Windows Server 2008 R2 is the server variant of Windows 7, so a driver for W7 will do.

Before telling my problem, I need to tell you guys one thing. I searched Google, Superuser and StackOverflow a lot and I can't find anything useful.

I use a Windows Server 2008 R2 machine with Intel i3 processor, 4 GB RAM. Its motherboard is ECS H55H-CM. From yesterday no USB devices are working - keyboard, mouse, pendrives, card readers, printer. Am using PS/2 mouse and keyboard now.

Here is the Device Manager.

As you see there, the USB controllers (Intel (R) 5 Series/3400 series Chipset family USB Enhanced Host Controller) was mentioned below Huawei Mobile Connect. After an unistall and restart they started to appear under Other Devices.

This is the error when I looked in the properties -'The drivers for this device are not installed. (Code 28)This operation requires an interactive window station.To reinstall the drivers for this device, click Reinstall Driver.'

• I tried unplugging and plugging many times.
• Tried to install drivers, and still nothing happens. Device Manager is the same even after installing drivers.
• Uninstalled each USB controller and restarted my system.
• Scanned for hardware changes.

I tried each and everything I saw in many websites and nothing did any good. So what should I do to make the USB devices working ?

This is the report by Microsoft FixIt.

Sm Bus Controller Driver Windows 2008 R2

Tried SFC.exe/scannow. This is result.

Update

As a last try I uninstalled both the 'Other Devices'(refer first image) and restarted my system. After restarting 7 Found New Hardware windows appeared I choose 'Ask Me Later'. Then I connected USB Mouse, Pen drive, printer and keyboard. All devices worked except keyboard. So I removed USB keyboard and plugged PS/2 keyboard. Now the Device Manager looks like this -

If I select to install drivers when the 'Found New Hardware' window appears none of the USB devices work. Now only USB keyboard is not working. I have to choose 'Ask Me Later' option every time I strats my system to make the USB devices work.

How can I solve this issue fully ?

Sm Bus Controller Driver For Compaq

Update

Office home and student download. The Hardware ID's of the Unknown Devices are:

1. USBROOT_HUB20&VID8086&PID3B34&REV0006
2. USBROOT_HUB20&VID8086&PID3B3C&REV0006
3. USBVID_8087&PID_0020&REV_0000
4. USBVID_8087&PID_0020&REV_0000

6 Answers

Try To Delete the UpperFilters and LowerFilters Registry Values,using regedit to access the subkey for your device at :
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass.

Try the latest chipset driver for your device, although dating from 2011 (!) it might not fit Windows 2008 R2 (in that case stay with the generic driver furnished by Windows):
Intel® 5500/5520/3400 Chipset Driver for Windows.

If nothing works, try these repair methods for Windows :

• Boot into 'repair your computer / Command prompt', cd toX:sourcesrecovery and launch startrep.exe.
• Run chkdsk C: /f and then chkdsk c: /r, just in case
• As last measure, Perform an In-Place Upgrade.

Ensure having good backups before starting.

From your last edit, it seems that Windows installs the wrong USB driver for yourmotherboard.

Driver Scape has various drivers that you might try,especially the ones for System & Chipset,while continuing with blocking Windows from updating them.Driver Scape is commercial, but the drivers it lists are free to download from themanufacturer. You can click on any driver in the list to go into its details,then google for it with the version number.

For example, searching for 'Intel(R) 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller 3B26 9.1.9.1006' got me this website where thedriver seems downloadable.I would verify first each download using VirusTotal.

This is a long search and some of the drivers you will find might not fit yourhardware, since websites like Driver Scape tend to list too many driversso as to attract paying customers.

You can also find drivers to your devices in Device Manager : Right-click thedevice and in its Properties go to the Details tab and use the value ofHardware Ids to identify the device. For more info see the article :How to Find Drivers for Unknown Devices in the Device Manager.

'From yesterday no USB devices are working'

If this happened suddenly the USB controller may have failed.

1. Insert a USB key
2. Reboot the machine and see if the BIOS sees it as a boot device
3. If it does, its a software problem, somethings wrong in windows. If it doesnt, the board is dead, RMA it.

Try with USBDeview

Make sure that USB device was appearing over at the connected lists,try to enable it from there ,Apart from that check the following :

Check whether it was disabled at one of the methods listed over here

also check this Microsoft Forum ,make a note that if your system is idle for more than 1 hour the USB might not work properly and list out at device manager

It may be a long shot, but check your local policy for 'Removable Disks:Deny read access'.

After 3 days trying a lot of things. I uninstalled USBPcap from From programs and features and now everything works like before.

Or you try an older USB-Hub. This is what I tried and it worked immediately. USB 2.0 and USB 3.0 is not that compatible, as promised. ;-)

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